16. Craft Brews and The Thank You Economy

The craft brew industry is a prime example of a 21st century customer-brand dynamic. As you may know if you’ve been reading my blog, I am a bit obsessed with the philosophy of Gary Vaynerchuk and his views on what social media means to the present and future of branding. Microbrews and their cult-like support from many walks of life is a perfect example of the power of word of mouth in the 21st century. The village ecosystem of commerce is returning with the powerful viral capability of the passionate few.

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